Why do Enterprises Favor Centralized SIP Trunking Topologies?

Forrester Consulting estimates a 401% ROI for a typical large organization that deploys a centralized SIP trunking topology using Acme Packet E-SBCs. The Total Economic Impact of Acme Packet’s Session Border Controller, which is based on separate and independent research by Forrester, indicates organizations save by eliminating underutilized TDM trunks serving each location as well as lower per-minute rates that apply to VoIP usage. In fact, each of the customers that Forrester interviewed reported a 40%-60% reduction in monthly service fees upon replacing T1/E1 TDM trunk lines with SIP trunks. Obviously, savings is directly proportional to the number of TDM trunks eliminated.

via Why do Enterprises Favor Centralized SIP Trunking Topologies?.

SIP Trunking: A Reality Check

As the conversation developed, we learned there are companies that are not planning, testing and monitoring installations. They are simply putting systems in, getting SIP trunks connected, testing for dial tone and moving onto the next client. Customers are experiencing poor quality, dropped calls and SIP trunks simultaneously dropping then reconnecting. So many problems occurred, the customers simply said, “Enough is enough! Let’s rip everything out and go back to what works!”

via SIP Trunking: A Reality Check.