Instead of blowing off the letter as patently contradicted by section 230, Phoenix NAP took the entire Lipstick Alley web site off line without any notice. In response to a strong protest, Phoenix NAP acknowledged that its failure to give notice was a mistake in process, but it had no sympathy for Lipstick Alley’s legal rights; PhoenixNAP told me that it takes claims of defamation seriously and, without regard to the merits of the dispute, its customers must “resolve the issue with the complaining party.”

via Phoenix NAP’s Response to Kasim Reed Shows Its Unreliability as a Data Center (CL&P Blog).