Apathy and refunds are more dangerous than Piracy.

People have to WANT to buy your software, people have to WANT to support you. People need to care about your employees and your company’s well being. There is no better way to achieve that than making sure what you put out there is the best you can do and you treat your customers with respect.

via VA==65731089732bGl2ZXMh – Apathy and refunds are more dangerous than Piracy..

This article is in response to the current SimCity fiasco; one of the most revered gaming franchises that had its recent product launch botched.

Why Legos Are So Expensive — And So Popular

Lego goes to great lengths to make its pieces really, really well, says David Robertson, who is working on a book about Lego.

Inside every Lego brick, there are three numbers, which identify exactly which mold the brick came from and what position it was in in that mold. That way, if there’s a bad brick somewhere, the company can go back and fix the mold.

via Why Legos Are So Expensive — And So Popular : Planet Money : NPR.