“We need to collaborate as a group to help create a simple and seamless experience in the home,” Mudge said. In a conversation after the presentation, he added that this could include routers or residential gateways that enable a consistent experience and stability for the home technology user over a period of years, not months.

via Light Reading – Cable – Verizon: Simplify the Home, Protect Fiber’s Value – Telecom News Analysis.

A failure to continue to deliver on integration of in-home devices and technologies into the broadband service will cause customers to “lose faith” in their service providers, Mudge said

These service providers will hold a monopoly over FTTH so why would they care about a customer’s “faith?”