Glantz explained that the first step in the assembly of his IT infrastructure is to have a well-defined Standard Operating Environment (SOE). The SOE includes a definition of the hardware platforms used as well as the Linux and application software that is installed. There is also an installation and configuration management layer that helps enforce the SOE across the distributed Ikea IT footprint. Additionally, Glantz has defined a lifecycle-management plan that describes the lifecycle of how Linux will be used at Ikea for the next seven years.”
It’s not enough just to have documents, you have to have systems driving how technology works,” Glantz said.