According to the latest Broadband Progress Report from the FCC, 4% of all Americans — and only 2% of people in Washington state — lack access to even the most basic non-mobile broadband service. But Seth’s story makes us wonder how many consumers are being counted as having access to these services when in fact the service providers refuse to make them available?

That’s why it’s in the best interest of Comcast, CenturyLink and others to assume an address is serviceable just because it falls within a certain ZIP code or municipal boundary — because it gives the illusion that they are providing service to more customers.

via New Homeowner Has To Sell House Because Of Comcast’s Incompetence, Lack Of Competition – Consumerist.