However, the FCC did act in October, slapping Marriott with the fine after customers complained about the practice. In their complaint, customers alleged that employees of Marriott’s Gaylord Opryland Hotel and Convention Center in Nashville used signal-blocking features of a Wi-Fi monitoring system to prevent customers from connecting to the Internet through their personal Wi-Fi hotspots. The hotel charged customers and exhibitors $250 to $1,000 per device to access Marriott’s Wi-Fi network.

via Hotel group asks FCC for permission to block some outside Wi-Fi | Network World.