Watch the video to feel the full pain. What you’ll see is that on Fios it streams at 375 kbps at the fastest. The experience sucks. It takes an eternity to buffer.
Then I connect to a VPN (in this case VyprVPN) and I quickly get up to full speed at 3000 kbps (the max on Netflix), about 10x the speed I was getting connecting directly via Verizon.
Verizon has confirmed that everything between that router in their network and their subscribers is uncongested – in fact has plenty of capacity sitting there waiting to be used. Above, I confirmed exactly the same thing for the Level 3 network. So in fact, we could fix this congestion in about five minutes simply by connecting up more 10Gbps ports on those routers. Simple. Something we’ve been asking Verizon to do for many, many months, and something other providers regularly do in similar circumstances. But Verizon has refused. So Verizon, not Level 3 or Netflix, causes the congestion. Why is that? Maybe they can’t afford a new port card because they’ve run out – even though these cards are very cheap, just a few thousand dollars for each 10 Gbps card which could support 5,000 streams or more. If that’s the case, we’ll buy one for them. Maybe they can’t afford the small piece of cable between our two ports. If that’s the case, we’ll provide it. Heck, we’ll even install it.