{"id":14336,"date":"2014-10-22T19:56:24","date_gmt":"2014-10-23T00:56:24","guid":{"rendered":"http:\/\/bucktownbell.com\/?p=14336"},"modified":"2014-10-22T19:56:24","modified_gmt":"2014-10-23T00:56:24","slug":"how-a-dumb-software-glitch-kept-thousands-from-reaching-911","status":"publish","type":"post","link":"http:\/\/bucktownbell.com\/?p=14336","title":{"rendered":"How a dumb software glitch kept thousands from reaching 911"},"content":{"rendered":"<blockquote><p>At first, Intrado thought that the complaints arising from various PSAPs around the country were just isolated, unconnected events \u2014 even though alarm bells were going off an hour into the breakdown. Nobody noticed the warnings until it was too late; the server taking note of the alerts categorized them as &#8220;low level&#8221; incidents and were <strong>never flagged for a human<\/strong>, according to the FCC report.<\/p><\/blockquote>\n<p>via <a href=\"http:\/\/www.washingtonpost.com\/blogs\/the-switch\/wp\/2014\/10\/20\/how-a-dumb-software-glitch-kept-6600-calls-from-getting-to-911\/\">How a dumb software glitch kept thousands from reaching 911 &#8211; The Washington Post<\/a>.<\/p>\n<p>PSAP = Poor Sucker At Phone<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At first, Intrado thought that the complaints arising from various PSAPs around the country were just isolated, unconnected events \u2014 even though alarm bells were going off an hour into the breakdown. Nobody noticed the warnings until it was too &hellip; <a href=\"http:\/\/bucktownbell.com\/?p=14336\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[878,313,487],"class_list":["post-14336","post","type-post","status-publish","format-standard","hentry","category-technical","tag-fault-management","tag-maintenance","tag-telecom"],"_links":{"self":[{"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/posts\/14336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=14336"}],"version-history":[{"count":1,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/posts\/14336\/revisions"}],"predecessor-version":[{"id":14337,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=\/wp\/v2\/posts\/14336\/revisions\/14337"}],"wp:attachment":[{"href":"http:\/\/bucktownbell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=14336"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=14336"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/bucktownbell.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=14336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}